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Due to the ever changing situation with the Coronavirus (COVID-19), we have suspended the online booking service. This is due to the verbal screening process that we need to complete before appointments are made - we apologise for any inconvenience this may cause and ask you for patience and understanding during this time.

Covid-19 Extremely Vulnerable

We are receiving more and more calls from patients who have not yet received a letter confirming that they are high risk. Unfortunately, we cannot give any definitive guidance to patients at this time around who should be placed within the highest clinical risk group as the guidance is changing daily.

A first extract (Phase 1) has been made centrally from our clinical systems to identify most patients in the highest clinical risk group. Those patients have already been sent a ‘high risk’ letter direct from the central NHS team working on this. This was done towards the end of March 2020.

Further searches (Phase 2) are now being created centrally to identify and extract from the clinical systems additional patients who were not picked up through Phase 1. We expect that these searches and further extracts will be completed at some point week commencing 13th April 2020. Following this, letters will be sent to those patients directly from the central NJS team working on this.

We are aware that Secondary Care colleagues are reviewing patients across specific specialities and have been informing GP practices of patients who should be sent a letter from GP practice and the reasons why they are identified as high risk. We will action these as and when we receive the instruction from Secondary Care with a letter being sent out from the practice to each of the identified patients. An appropriate read code will also be added to the clinical; system to highlight the patient as being at risk.

We understand that a number of patients have already self-identified as high risk via the website. As GP practices, we have been told that we will be sent details where any of our patients have done this so that these can be reviewed to determine clinically if any of those patients should be included in the highest clinical risk group. Where a patient is clinically felt to be in the highest risk group, the practice will send a letter to the patient confirming this.

These are the only asks of GP practices at the moment and we have currently been asked to hold off identifying additional patients until Phase 2 searches and the process has been completed. We understand that this is incredibly frustrating to patients however this is the process which is currently being followed.

Patients can register themselves on the government website:

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