Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Urgent appointments for today

If you feel you need to be seen the same day, you may be offered a telephone consultation or an appointment with a Doctor, Specialist Nurse or paramedic.

The receptionist will take your details and the duty doctor will call you back.

Ways to book

1. Telephone: 01903 785152

2. Request an urgent appointment online

Extended Access

We also have extended access available. See our Out of Hours information.

Book a Routine Appointment

We offer pre-bookable appointments, some which can be booked up to two weeks in advance.

Ways to book

1. Download the NHS App

2. Request an appointment online

3. Use our online services

4. Telephone: 01903 785152

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

If you think an immediate home visit is required, please tell the Receptionist. In cases of major injury or critical condition, it may be more appropriate to go directly to your local Hospital Accident & Emergency Department. If an Ambulance is required, dial 999.

If you need a home visit, you can help us by calling reception before 10am.

Telephone: 01903 785152

Our GP Practice is keen to ensure that we make the best use of our clinical staff, allowing them to provide the most appropriate care to those most in need of it. For the vast majority of patients, attending an appointment at the Practice is the best option for them and for the Practice staff. 

You may think that a home visit by a family doctor (GP) is best for patient care. However, while home visits are convenient for the patient, they actually offer a poorer standard of care compared to surgery consultations.

Dental Policy

GP’s do not treat dental problems.

If you have a tooth or gum problem, please see your dentist about this. Dentists have a responsibility to offer emergency appointments, where needed.

See our full dental policy for more details

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

1. Telephone us on 01903 785152.

2. Cancel using our online services

3. Cancel through the NHS App

Out of Hours

Enhanced Access

When the practice is closed, there is an out of hours’ emergency medical service available on weekday evenings and weekends.

  • Weekdays after 6:30pm and before 8am
  • Weekends 6:30pm Friday to 8am Monday

Please contact us for more details

 

Evening and Weekend Appointments

The service is run by Alliance for Better Care (ABC), a not-for-profit company owned by local GP Practices.

On behalf of, and in partnership with, all the local GP Surgeries, ABC is running GP Access Hubs (formerly the MIAMI clinics) for patients in various locations around Coastal West Sussex. These clinics have been successful in helping local people to access the help they need outside of normal GP practice opening times (up to 8pm on weekdays and during the day on weekends).

In 2018 the service was extended further, increasing access to General Practice Services across 7 locations in Coastal West Sussex.

Criteria

The service offers GP, Advanced Nurse Practitioner and Paramedic Practitioner appointments to patients who meet the following criteria:

  • A new problem of less than four weeks duration;
  • The patient hasn’t seen a healthcare professional for this problem before;
  • The problem isn’t related to pregnancy or mental health.

Across Coastal West Sussex, the service also offers a range of nurse appointments:

  • Dressings
  • Cervical Screening
  • Chronic Condition reviews (such as asthma, diabetes, COPD)

The clinician you see at a GP Access Hub will have full access to your medical record (with your consent.)

How to book a GP Access appointment

These appointments will be booked by your GP surgery for you so you should telephone your surgery in the normal way and if there are available GPAH appointments in your area suitable to you, you will be offered one. At the weekend you may also be offered an appointment at one of the hubs if you call NHS 111 for urgent health advice and support.

How to change an appointment

If you need to cancel or change your GP Access Hub appointment please leave a message on this answerphone: 01903 924192.

Otherwise, please contact your GP surgery where you made the appointment and they will be able to help you cancel or change it. You will not be able to cancel or change the appointment by calling the location that the hub is operating from.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online