Contact Us

 

Address

Willow Green Surgery
Station Road
East Preston
West Sussex
BN16 3AH

Get directions (opens in Google Maps)

See our opening hours

Accessibility

  • Braille translation service
  • Disabled parking
  • Disabled WC
  • Induction loop
  • Signing service available
  • Step free access
  • Wheelchair access

See our disability access policy

Parking

  • Car Parking
  • Cycle parking
  • Disabled parking

Opening Hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 8am to 6pm
Saturday Closed
Sunday Closed

Out of Hours

Enhanced Access

When the practice is closed, there is an out of hours’ emergency medical service available on weekday evenings and weekends.

  • Weekdays after 6:30pm and before 8am
  • Weekends 6:30pm Friday to 8am Monday

Please contact us for more details

 

Evening and Weekend Appointments

The service is run by Alliance for Better Care (ABC), a not-for-profit company owned by local GP Practices.

On behalf of, and in partnership with, all the local GP Surgeries, ABC is running GP Access Hubs (formerly the MIAMI clinics) for patients in various locations around Coastal West Sussex. These clinics have been successful in helping local people to access the help they need outside of normal GP practice opening times (up to 8pm on weekdays and during the day on weekends).

In 2018 the service was extended further, increasing access to General Practice Services across 7 locations in Coastal West Sussex.

Criteria

The service offers GP, Advanced Nurse Practitioner and Paramedic Practitioner appointments to patients who meet the following criteria:

  • A new problem of less than four weeks duration;
  • The patient hasn’t seen a healthcare professional for this problem before;
  • The problem isn’t related to pregnancy or mental health.

Across Coastal West Sussex, the service also offers a range of nurse appointments:

  • Dressings
  • Cervical Screening
  • Chronic Condition reviews (such as asthma, diabetes, COPD)

The clinician you see at a GP Access Hub will have full access to your medical record (with your consent.)

How to book a GP Access appointment

These appointments will be booked by your GP surgery for you so you should telephone your surgery in the normal way and if there are available GPAH appointments in your area suitable to you, you will be offered one. At the weekend you may also be offered an appointment at one of the hubs if you call NHS 111 for urgent health advice and support.

How to change an appointment

If you need to cancel or change your GP Access Hub appointment please leave a message on this answerphone: 01903 924192.

Otherwise, please contact your GP surgery where you made the appointment and they will be able to help you cancel or change it. You will not be able to cancel or change the appointment by calling the location that the hub is operating from.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Find Us

Integrated Care Board

NHS Sussex ICB
Sackville House
Brooks Close
Lewes
BN7 2FZ
Telephone: 0300 140 9854
Email: sxicb.contactus@nhs.net