Practice Staff

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.

Practice Management Team

The Practice Management team manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology).

The Practice Management team supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.

Practice Manager

• Sonia Mulla

Operations Manager

• Sarah Ferguson

Patient Services Team

The Patient Services Team attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The team members have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries.

They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

• Anji - Patient Services Lead
• Helen
• Isobel
• Jackie
• Josie
• Maria
• Naomi
• Karen
• Laura
• Lynne
• Kirsty
• Wendy
• Jessica
• Samantha
• Sarah

Administration Team

The Administration Teams attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The team members have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries.

They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

• Alison
• Debbie
• Gill
• Jess
• Karen
• Kerry
• Paloma
• Tracey

Practice Support

IT Lead

• Tracey

Finance

• Tamsin